The operating system for live commerce teams.
Plan host schedules, manage shift quotas, track attendance, measure performance, and use Claude AI to match the right host to every campaign.
Built for agencies, brands, MCNs, and high-volume livestream operations.
“5 eligible hosts found for the Beauty campaign.”
ReviewLivestream scheduling shouldn't live in spreadsheets and chat groups.
Live commerce teams operate differently from traditional offices.
Hosts may work across multiple brands, campaigns, platforms, studios, and time slots, often with schedules changing every day.
As the team grows, managers have to balance:
- Host availability
- Campaign requirements
- Shift quotas
- Schedule conflicts
- Performance
- Attendance
- Workload
- Fairness
Rivertide Shift AI brings these workflows into one intelligent scheduling platform.
From open shifts to completed livestreams.
- 1
Create Campaign
Managers define the livestream campaign, schedule, slots, location, category, and host requirements.
- 2
Open Shift Slots
Available shifts appear to eligible hosts.
- 3
Hosts Apply
Hosts select shifts similarly to a course-registration or KRS system.
- 4
Smart Matching
The scheduling engine validates hard constraints while AI helps rank suitable candidates.
- 5
Assign & Track
Managers confirm assignments and monitor attendance and performance.
Shift booking built for dynamic talent teams.
Instead of assigning every schedule manually, managers can open campaign slots and allow eligible hosts to apply.
Every application is checked against availability, existing shifts, weekly workload, eligibility, and remaining quota before a host is assigned.
- Available
- No conflict
- Within weekly workload
- Category match
- Available
- No conflict
- Within weekly workload
- Category match
- Available
- No conflict
- Within weekly workload
- Category match
Match campaigns with the right hosts.
Each host can have a dynamic score built from your own operational data. Scores help managers compare candidates quickly, with every signal visible.
Example signals you can use
Scoring weights are configurable. Each organization decides which signals matter and how much they count.
Scheduling intelligence that understands context.
Rivertide Shift AI uses Claude to help managers turn complex campaign requirements into clear, actionable scheduling recommendations.
Claude reads requirements written the way managers naturally describe them, turns them into structured criteria for the rules engine, and explains each recommendation in plain language.
“Find three hosts for tomorrow's beauty campaign who have strong conversion performance, are available from 7 PM to 10 PM, haven't exceeded their weekly workload, and didn't work a late shift today.”
- Sarah92% Match
Strong beauty performance, available during the full campaign, no scheduling conflict.
- Nabila88% Match
Excellent attendance and conversion performance with sufficient remaining workload.
- Dinda84% Match
Strong category fit with slightly lower recent campaign performance.
What Claude helps your team do.
AI Schedule Assistant
Describe scheduling needs in natural language and receive eligible host recommendations.
Conflict Resolution
Find suitable replacement hosts when schedules change unexpectedly.
Performance Summaries
Turn attendance and campaign performance data into concise operational insights.
Workforce Insights
Identify coverage gaps, workload imbalance, repeated lateness, and scheduling patterns.
Reliable rules. Intelligent recommendations.
Claude does not replace scheduling rules. Hard constraints are always checked by a deterministic rules engine, and Claude only works with candidates who already pass them.
How a scheduling decision is made
- Campaign requirement
- Claude understands the requirement
- Structured constraints
- Rules engine
- Valid candidate pool
- Host scoring
- Claude recommendation & reasoning
- Manager approval
Rules Engine
Deterministic and always enforced
Handles
- Availability
- Schedule overlap
- Shift capacity
- Working-hour limits
- Minimum rest
- Eligibility
- Blocked dates
Claude AI
Context and reasoning
Helps with
- Requirement understanding
- Contextual matching
- Recommendations
- Explanations
- Operational insights
Human Approval
Final scheduling decisions remain under manager control.
Attendance connected directly to schedules.
Every check-in is tied to an assigned shift, so managers see who is on time, who is late, and which sessions are complete without cross-checking spreadsheets.
- Scheduled check-in and check-out
- Timestamps
- Late detection
- Attendance history
- Shift completion
Optional verification
- GPS verification Optional
- Selfie verification Optional
- Studio QR check-in Optional
Optional verification methods are designed to be enabled per organization and may be rolled out progressively during early access.
See your live operations at a glance.
One view of today's sessions, host coverage, attendance, and open issues, with Claude highlighting what needs attention.
“Two prime-time shifts tomorrow remain unfilled. Five eligible hosts are available.”
View RecommendationsBuilt for hosts on mobile.
Hosts primarily interact with the platform from their phones: checking their next live, applying for open shifts, checking in, and following their own performance.
- See upcoming lives and shift details
- Apply for available shifts in a few taps
- Check in and out at the studio
- Track attendance and personal performance
Delivered as a mobile-first web experience (PWA) that runs in the browser, with no app store download required.
Built for modern live commerce operations.
For teams running livestream sales on platforms such as TikTok Live and Shopee Live.
Live Commerce Agencies
Coordinate large pools of hosts across multiple clients and campaigns.
Brands
Manage internal livestream teams and campaign schedules.
MCNs
Organize creators and livestream talent at scale.
Talent Management
Manage availability, assignments, attendance, and performance in one place.
From scheduling to workforce intelligence.
Rivertide Shift AI starts with the hardest operational problem: scheduling.
Over time, the platform is designed to connect workforce scheduling with attendance, campaign performance, and AI-powered operational intelligence.
- 1SchedulingStarting point
- 2Attendance
- 3Host Performance
- 4Campaign Intelligence
- 5AI Workforce IntelligenceLong-term vision
Roadmap stages describe product direction and are not all available yet.
Run your live commerce team with less scheduling chaos.
Bring host availability, campaigns, shifts, attendance, and AI-assisted scheduling into one platform.